Olbico Master Data Platform for Oracle Engagement Cloud
Discover the five most used features of Olbico Master Data Platform for Oracle Engagement Cloud.
1 Enter customer data quickly and error-free
Entering customer data in Oracle Engagement Cloud takes time, is error prone and how do you know for sure that the data you enter is up-to-date? Data Entry solves these problems in one go. Data Entry is the solution to enter complete, error-free and enriched customer data in Oracle Engagement Cloud in a few clicks.
The benefits of Data Entry for customers:
- Enter customer data (much) faster in CRM;
- No errors means reliable information;
- The entire organization enjoys uniform customer data in the Oracle Engagement Cloud.
2 Enter companies quickly and error-free
Data Entry is also there for companies. Type something about the company you want to add – such as the name, address, VAT number or any business information – and select the company you are looking for.
The benefits of Data Entry for companies:
- Entering companies (much) faster in Oracle Engagement Cloud;
- No errors means reliable information in CRM;
- Distinguish business entities clearly and directly in Oracle Engagement Cloud.
3 Never create duplicate accounts again
The Duplication check checks every entry in Oracle Engagement Cloud for existing information. On multiple levels:
If existing data is entered in Salesforce, a message appears.
The benefits of Duplication Check:
- No more duplicate accounts in your CRM;
- Better view of every account;
- Automated data quality management.
4 Certainty of up-to-date business information
Your prospects, leads and customers are in your Oracle Engagement Cloud. There are a lot of developments in companies. They move, change names, are taken over, take over, grow, shrink and sometimes they go bankrupt. Manually updating this data in Oracle Engagement Cloud is a daily task. Monitoring monitors the data in your Salesforce 24 hours a day. If something changes at your prospect, lead or customer, this is immediately adjusted in your Oracle Engagement Cloud.
Below you can see an example of this monitoring function. Because this function is constantly looking for up-to-date and reliable company information and keeps it in your CRM, it is possible that the credit score of a searched company has also changed. This is crucial information for your business:
- Never update CRM manually;
- The certainty of current business information;
- Turn on notifications and create sales opportunities.
5 Automatically convert leads to enhanced, error-free Oracle Engagement Cloud accounts
You already know Web To Lead from Oracle Engagement Cloud. Olbico Master Data Platform enriches this service with data enrichment and the duplication check. Every completed form from your website is automatically converted into an account in Salesforce. It is checked for duplicates and automatically enriched with business information.
The benefits of automatic account creation:
- Never check leads manually again;
- Process leads faster and better;
- Get a complete customer view.